Cancelling Your IPTV North Order
Changed your plans right after checkout? This page answers the most common order cancellation questions and shows you the quickest way to get help.
Can I cancel an order myself?
Yes, during the first hour after you order. Open the confirmation email we sent you, scroll to the "Changed your mind?" section and complete the steps listed there.
Once 60 minutes have passed, self-cancellation is no longer available. Send a message to service@iptv-north.com instead, and our support team will walk you through the options that remain.
I cancelled by mistake. How do I get my order back?
A cancelled order cannot simply be reopened. If you still want the service, the easiest fix is to go through checkout again and place a fresh order. You can pick your plan from our pricing page.
Stuck along the way? Write to service@iptv-north.com and we will gladly help.
How do I know my cancellation worked?
After you cancel using the link in your confirmation email, a second email confirming the cancellation should land in your inbox soon after.
No email yet? Contact service@iptv-north.com with your order number and we will look up the status for you.
Why is there no cancel option on my order?
Orders that include a gift card or a promotional item may not offer a cancellation button.
In that situation, email service@iptv-north.com, give us your order number and tell us whether you want to cancel or modify it. Our team will take care of it quickly.
Still Have Questions?
For anything else about your order, reach out at service@iptv-north.com or through our contact page. You may also want to read our refund policy.