Our Privacy Commitment at IPTV North
Your personal details belong to you. At IPTV North, keeping them confidential and secure is part of running an IPTV subscription service in Canada responsibly. Online services change quickly, and we believe you deserve a clear, honest explanation of the data we handle, the reasons we handle it and the safeguards around it.
This page covers our website and the services we provide through it. Certain offers, promotions or individual services can come with extra terms, which will be shown to you when they apply.
What We Collect and When
We only receive information from you at a few specific moments:
- When you subscribe or place an order (for example, one of our IPTV plans or a 24-hour trial)
- When you write to our support team for help
- When you choose to join a promotion, special offer or survey
Depending on what you ask for, this can include your name, email address, phone number and details needed to process payment. Joining a survey or promotion is entirely optional, and you stay in control of whether we send you further messages.
Why We Use Your Information
The data we hold serves a small number of purposes:
- Setting up, running and supporting the service you ordered
- Processing your payments and keeping billing records
- Sending messages about your account, such as order confirmations and replies from support
- Telling you about new features, updates or offers we think may be relevant to you
Every promotional email includes a way to unsubscribe, and you can use it whenever you like.
Sharing: What We Do Not Do
We never sell, rent, trade or hand over your personally identifiable information (your name, postal address, phone number, email and similar details) to outside companies for their marketing without your permission.
There are only two situations where information may leave our hands:
- Legal obligations: if a law, court order or other legal process requires it, or if disclosure is needed to protect the rights, safety or security of IPTV North, our subscribers or the public.
- Business transfers: we treat customer data as a valuable company asset and guard it like our other confidential records. If IPTV North were involved in a merger, acquisition, sale or legal proceeding, customer information could be transferred as part of that process, always in line with applicable law.
How Your Data Is Protected
We rely on reasonable technical and organizational safeguards to prevent unauthorized access, changes, disclosure or destruction of your information. These include encrypted connections, secure servers, firewalls and strict limits on which staff can view sensitive data.
Some parts of our website, such as your account area, are protected by a password or other login step so that only you can reach your subscription details.
Questions About Your Privacy?
If you want to ask something about this privacy policy, raise a concern or make a request about your personal information, our Canadian team is happy to help. You can also use our contact page.
Email: service@iptv-north.com